mM
madelein M

1 reviews | Active since Oct 2012

26 Jan 2019, 09:25

Cancellation contract

Bad client service. Phoned in nov to cancell contract and it was never done.

0
Replies (2)
Vodacom
Vodacom's reply26 Jan 2019, 11:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply28 Jan 2019, 10:04
Official
 Good day

We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.

We have tried calling however was unable to get hold of you after numerous attempts. Kindly let us know should you need further assistance or alternatively contact our cancellations team on ***. 

We apologize for the inconvenience and the service experienced. 

Vodacom Consumer Website Team. 

Best regards,