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Ziphozonke N
1 reviews | Active since Aug 2026
27 Aug 2026, 05:39
Cancellation contract
Hi Vodacom please kindly assist my contract was renewed without my consent, and when I tried to cancel it they keep on telling me I need to wait for 72 hours it been 3 months now and they are still debiting my account. I’ve requested a recorded call where they say I renewed it I haven’t got any feedback. Please assist as soo As possible
Helpful (0)
Replies (4)0
Replies (4)ZN
Ziphozonke N's updateReviewer Update
27 Aug 2026, 05:43My contact details Cell phones number: ***
Email: ***
Email: ***
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Ziphozonke N's update27 Aug 2026, 05:43
Reviewer Update
My contact details Cell phones number: ***
Email: ***
Email: ***
Vodacom's replyOfficial
27 Aug 2026, 07:38Dear Customer,
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Vodacom's reply27 Aug 2026, 07:38
Official
Dear Customer,
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
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Ziphozonke N's updateReviewer Update
27 Aug 2026, 07:44I’ll appreciate it because it been a while waiting for Vodacom to call me regarding that matter, they even had recoding of myself complaining about not responding on on time.
This is a serious matter to me it involves my name and money so it’s need to be handled correctly, I know it hard to get refund but I’ll have peace if they can cancel contract
Regards
Ziphozonke Ntobela
This is a serious matter to me it involves my name and money so it’s need to be handled correctly, I know it hard to get refund but I’ll have peace if they can cancel contract
Regards
Ziphozonke Ntobela
ZN
Ziphozonke N's update27 Aug 2026, 07:44
Reviewer Update
I’ll appreciate it because it been a while waiting for Vodacom to call me regarding that matter, they even had recoding of myself complaining about not responding on on time.
This is a serious matter to me it involves my name and money so it’s need to be handled correctly, I know it hard to get refund but I’ll have peace if they can cancel contract
Regards
Ziphozonke Ntobela
This is a serious matter to me it involves my name and money so it’s need to be handled correctly, I know it hard to get refund but I’ll have peace if they can cancel contract
Regards
Ziphozonke Ntobela
Vodacom's replyOfficial
27 Aug 2026, 08:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Aug 2026, 08:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team