JD
Jason D
1 reviews | Active since Aug 2022
12 Aug 2022, 09:50
Cancellation Complaint
I would like to cancel my contract, I have emailed since May with no success , we have left the country, and I cannot get hold of them. Tobi is useless, they do not phone back they do not respond to emails - they just take your money. We are ten hours ahead of SA time which makes it hard to talk via phone
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
12 Aug 2022, 10:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Aug 2022, 10:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team