PL
Peter L
1 reviews | Active since Feb 2022
09 Sept 2025, 08:14
Cancellation
My name is Peter Lee ID ***. I have been trying unsuccessfully to cancel contract ***4 R174.02 monthly payment. Contact with Vodacom *** has not worked. Two numbers used *** and *** have been rejected by Vodacom as being invalid. My current number is ***. The Vodacom shop at Kloof has been unable to assist. Email to support at Vodacom has achieved nothing. I don’t know what to do!
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Vodacom's replyOfficial
09 Sept 2025, 10:16 Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply09 Sept 2025, 10:16
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team