Cancellation
This is not a review about good or bad service I just want to cancelle one of the lines on my selfone contract before the 15th of this month please if some one can call me today that will help me I do not want to go thru a voice prompt machincen I want to speak to a real person thank you
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Vodacom's replyOfficial
12 Mar 2021, 13:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Mar 2021, 13:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
12 Mar 2021, 15:51Please explain this to me how can you bill someone for a line that has not bean used for almost 2 years or less an you still have to pay for something you did not use which means then I can go and dispute the amount that I payed for the vodacom line *** am I correct but I am speaking to the pirates of the telecom airwaves VODACOM wich only wants there customers money and not deliver any serivce at all but hey if VODACOM can get there money why care about good quality customer care and when you tell VODACOM you want every cent back for the line *** they will laugh at you and make you feel like true idiot wich I am for paying for a line that I did not use for last 2 years or so
's update12 Mar 2021, 15:51
Reviewer Update
Please explain this to me how can you bill someone for a line that has not bean used for almost 2 years or less an you still have to pay for something you did not use which means then I can go and dispute the amount that I payed for the vodacom line *** am I correct but I am speaking to the pirates of the telecom airwaves VODACOM wich only wants there customers money and not deliver any serivce at all but hey if VODACOM can get there money why care about good quality customer care and when you tell VODACOM you want every cent back for the line *** they will laugh at you and make you feel like true idiot wich I am for paying for a line that I did not use for last 2 years or so