jH
january H
1 reviews | Active since Jan 2010
03 Aug 2020, 12:41
Cancellation
I called in last week to sort out my upgrade... last year someone at vodacom had made a mess of my contract and now they inform me I can only upgrade next Sept. This is absolute BS Just wanna cancel but now they wanna charge cancellation fees for THEIR mistake !!
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Vodacom's replyOfficial
03 Aug 2020, 14:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Aug 2020, 14:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team