Cancellation and over charging on account
<p>I have been paying for a handset subsidy for 2 and a half years and Vodacom cannot seem to correct this and so just have to pay. In desperation i have tryed to cancel my contract which wad due in December and when following up they just igorned this request. There call centre is the worst in SA</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
No one contacted me....... So iam still overpaying and getting no where
No one contacted me....... So iam still overpaying and getting no where