1 reviews | Active since Mar 2009
Cancellation and ITC reporting
ClearScore advised on a "missed payment judgement" though THEY had stopped debitting my bank account after I submitted contract cancellation. This has negatively impacted my credit rating. Vodacom's inadequacies, and incompetence to close my cellular contract at the end of a 2-year contract, though I provided 1month notice, and now reported ME for failure to pay the account. Let me repeat, IT WAS A DEBIT ORDER. It took Vodacom 4months to terminate my contract (after 5visits to a store), held me liable for their incompetence, and overall it affected (reduced my credit score) and flagged as a risk. This has trashed my credit rating. Up to now, Vodacom refuses to remedy THEIR MISTAKE. Vodacom are pathetic, and I would advise people to choose any other network than them
Thank you for the response. Will the missed payment judgement be rescinded as this HAS affected my credit rating due to Vodacom's failure to process an account cancellation properly. There was NO issues from my side, and I even paid the R549 under duress or protect to guarantee that account was fully paid and closed. Yes you guys basically strong-armed me out of my money to close the account ***). Fix the judgement at ClearScore or whichever ITC I was listed on
Thank you for the response. Will the missed payment judgement be rescinded as this HAS affected my credit rating due to Vodacom's failure to process an account cancellation properly. There was NO issues from my side, and I even paid the R549 under duress or protect to guarantee that account was fully paid and closed. Yes you guys basically strong-armed me out of my money to close the account ***). Fix the judgement at ClearScore or whichever ITC I was listed on