ND
Nisha D
1 reviews | Active since Apr 2018
07 Sept 2021, 13:06
Cancellation and account sign up error
I signed up for a month to month contractor. now that im cancelling i get an invoice of a 12/24month contractor of cancellation fees. when i signed up the consultant confirmed its a month to month contract. my account number is I*** . Vodacom is not giving me any feedback regarding the investigation
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Vodacom's replyOfficial
07 Sept 2021, 14:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Sept 2021, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team