N
Nomcebo

1 reviews | Active since Jan 2026

15 Jan 2026, 21:37

Cancellation

The level of service when wanting to cancel is disappointing I had 2 phones on contract when it ended in December only 1 number was converted to pre paid after calling the whole of December to cancel, new contract is now added on this number i have been calling so much requesting to cancel that my number has been blocked from their call center. I Need help to cancel

0
Replies (1)
Vodacom
Vodacom's reply16 Jan 2026, 07:57
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team