rR
ravani R
1 reviews | Active since Jul 2015
28 Sept 2015, 13:34
CANCELLATION
Vodacom has yet to respond to my cancellation and refund. Really poor service indeed.<br> <br> AFTER SALES ORDER REFERENCE ***6<br> <br> This application was cancelled, phone collected and sim never activated, debit order cancelled and yet Vodacom, it appears, has been billing me for the last 3 months. I have repeatedly requested cancellation and to date no response but I'm being billed. <br> <br> Please cancel debit order with immediate effective and refund 3 x R299 = R897. You have no authority to debit.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
28 Sept 2015, 14:16Hello gem@13,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,
Vodacom's reply28 Sept 2015, 14:16
Official
Hello gem@13,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,