WF
Wenda F
1 reviews | Active since Feb 2013
23 Sept 2015, 13:54
Cancellation
I have 3 accounts with Vodacom. 2 Years ago, in writing, at the Vodacom store, I gave written notification 2 to cancel my contract when the 2 year period was complete. I keep getting billed monthly for R149,50 for the ****le, never used. Have signed for a new contract, different number. Cant get anyone to help stop the deductions each month. I have muscular dystraphy, difficult to move now. Vodacom refuses to help via phone, I have paid R3000 for nothing, whilst they continue to bill me each month. All I get is a sorry, cant help, come in. Very difficult to move for me. I now have to get several people to help me to get to a Vodacom shop. Wenda Forbes<br>
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Replies (1)Vodacom's replyOfficial
23 Sept 2015, 15:35Hello Wenda,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Best regards,
Vodacom's reply23 Sept 2015, 15:35
Official
Hello Wenda,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Best regards,
