SZ
Stiaan Z
1 reviews | Active since Aug 2024
27 Aug 2024, 06:44
Cancellation
Absolute shocking customer service regarding my cancellation of my Business Internet. For 3 weeks I've been send from pillar to post and nothing has happened. I've been to 2 stores and send multiple emails but nothing has happened. Absolute shocking service, looks like no one at vodacom can help me with my cancellation.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
27 Aug 2024, 08:35Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Aug 2024, 08:35
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
SZ
Stiaan Z's updateReviewer Update
27 Aug 2024, 09:04Please put me in contact with a competent employee at your cancellation department.
SZ
Stiaan Z's update27 Aug 2024, 09:04
Reviewer Update
Please put me in contact with a competent employee at your cancellation department.
SZ
Stiaan Z's updateReviewer Update
25 Sept 2024, 07:07To whom this my concern @ vodacom, my business internet has not been canceled as promised. Just received another invoice regarding my business internet. Please canceled my business internet as requested!!
SZ
Stiaan Z's update25 Sept 2024, 07:07
Reviewer Update
To whom this my concern @ vodacom, my business internet has not been canceled as promised. Just received another invoice regarding my business internet. Please canceled my business internet as requested!!