1 reviews | Active since Oct 2012
Cancellation
<p>I want to cancel my internet contract because you are very expensive compared to other providers. I have requested a cancellation qoute and received it last week. I don't understand why I have to pay the complete contract and the device to cancel the contract? I can understand that I have to pay the device but why do I have to pay for the data that I have not used? It looks like I am being ********** because it does not make any sense for anyone to cancel a contract if you have to basically still pay the complete amount.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
On all my complaints you say that I will be contacted but no one contacts me. When will I be contacted?
On all my complaints you say that I will be contacted but no one contacts me. When will I be contacted?
