mN
mbali N

1 reviews | Active since Oct 2019

15 Jan 2021, 12:30

Cancellation

MY NAME ; PERCY MBONGENI MANYONI ID NUMBER ; ***0 83 CELL PHONE ; *** As you all aware that this contract is August for these two phones and I never took any of the sim cards to the shop I both bought the phones in Jabulani Mall at Game shop . We did spoke to my lawyer regarding this situation because I don't have any sim cards here and I can't cancel it because of this sim but this account is finish now I did pay that full amount .

Please take a noted that this account is finished August any amount you said I have to pay it settled now I have summited all the email to my lawyer also the contract papers say I have to end 28 August 2020 o my lawyer this account is finish now and pay-out now.

Since I do not take any sim cards of Vodacom with those two phones and I can't get hold of your cancelling Dearment they have two get also this email I send to you .

0
Replies (3)
Vodacom
Vodacom's reply15 Jan 2021, 14:49
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
mN
mbali N's update20 Jan 2021, 16:10
Reviewer Update
please call me on ***
mN
mbali N's update20 Jan 2021, 16:20
Reviewer Update
i didnt receive any phone call from you guys please action