AN
Amanda N
1 reviews | Active since Nov 2021
04 Sept 2024, 10:18
Cancellation
I been calling for months to get my line cancelled but the cancellation has still not gone through, everytime I call them they say no cancellation has gone through I really want them to pull my records of each call I made to them to cancel my line. This is frustrating that I’m paying for a line I no longer need
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Vodacom's replyOfficial
04 Sept 2024, 12:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply04 Sept 2024, 12:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team