Cancellation

<p>I have used vocadom as my service provider for more than 10 years. I tried cancelling a contract and have my number converted to prepaid. I called a couple of times to confirm the process. When this was not done the agent ( Anete) opted to blame me the client as opposed to taking responsibility for their system erros. I am forced to be on contract for another month despite my instruction.</p> <p> </p>