LN
Lebo N

1 reviews | Active since May 2014

01 Mar 2017, 12:39

Cancellation

<p>i Have been trying to to call the Vodacom Cancellations Department with no luck. I'm beginning to really lose my patience with them. I cannot and be put on hold for close to an hour. Can someone please call me to sort out my issues.</p>

0
Replies (3)
Vodacom
Vodacom's reply01 Mar 2017, 13:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply01 Mar 2017, 15:01
Official

As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

R. Maart

LN
Lebo N's update01 Mar 2017, 15:07
Reviewer Update

Thank you for sorting out my query timeously.