CANCELLATION

I HAVE BEEN STRUGGLING TO END THE CONTRACT FOR TWO MONTHS NOW IT ENDED IN DECEMBER I CALLED NOVEMBER TO CANCEL AND WAS ADVISED TO CALL BEGINNING OF DECEMBER WHICH I DID TO MY SURPRISE RECEIVED AN INVOICE IN JANUARY I CALLED AGAIN AND WAS TOLD THE QUOTATION IS IN PROGRESS SHOULD BE RESOLVED IN 48-72 HOURS ITS BEEN A WEEK ALREADY I CALLED AGAIN AND NOTHING IS STILL NOT DONE IM TOLD TO WAIT ANOTHER 48-72 HOURS I AM NOT HAPPY WITH THIS AT ALL I NEED IT RESOLVED URGENTLY I CANT CONTINUE TO BE BILLED FOR A PHONE THAT THE CONTRACT ENDED