Cancellation
Hi I need my contract canceled went into store they gave me a short number to dial but it just keeps you on hold forever till your airtime runs out. I tried dialing the number with my work phone which is a landline and it days does not exist I checked the internet for a 10 digit number to dail no luck. I went on to the website and done the call me back like 3 times no call back received. My vodacom number has not been in use for almost 2 years so I can't get through with a vodacom sim. I need this canceled as I'm paying for nothing. Thanks
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Replies (2)
Vodacom's replyOfficial
22 Nov 2017, 15:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Nov 2017, 15:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
27 Nov 2017, 13:38Good Day Justine Marais
Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved.
Regards
RO
Best regards,
Vodacom's reply27 Nov 2017, 13:38
Official
Good Day Justine Marais
Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved.
Regards
RO
Best regards,