1 reviews | Active since Dec 2012

06 Oct 2021, 19:17

Cancellation

Good Day,

Please can you assist - I have a cancellation request which I have done numerous times. The cancellation was noted but not processed. I am only cancelling my 3g contract since I took Fibre with Vodacom - But this sad that I need the cancellation done to avoid a double debit!

0
Replies (1)
Vodacom
Vodacom's reply07 Oct 2021, 07:22
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team