MM
Mapula M
1 reviews | Active since Nov 2018
03 Jan 2022, 08:33
Cancellation
I canceled my contract and when I checked on the app its not canceled and shows an owing amount im tired of going up and down with vodacom i told you guys that i do not want any relationship with you anymore but you refusing to close my account even after serving the 30 day notice for cancelation. I refuse to pay u anymore and gatvol with vodacom
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
03 Jan 2022, 11:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jan 2022, 11:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MM
Mapula M's updateReviewer Update
05 Jan 2022, 18:16Can i just have the complaints department or send me a reference number because no one is getting back to me or helping me in anyway
MM
Mapula M's update05 Jan 2022, 18:16
Reviewer Update
Can i just have the complaints department or send me a reference number because no one is getting back to me or helping me in anyway
MM
Mapula M's updateReviewer Update
06 Jan 2022, 13:20*** hi i found 1 reference they gave me last time. Incase you want to investigate as im not going to pay any bills month end
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Mapula M's update06 Jan 2022, 13:20
Reviewer Update
*** hi i found 1 reference they gave me last time. Incase you want to investigate as im not going to pay any bills month end