RM
Relebogile M
1 reviews | Active since Sept 2019
25 Aug 2021, 11:15
Cancellation
Vodacom is a bunch of ****** cancelled my contract last year since i cancelled it early had to pay a cancellation fee which they gave me the quote and I was supposed to fill in a form and send it back to to them I paid the fee and sent through the form its been over a year now and they decided to debit me for what reason I don"t know I have called them over 5 times all saying one thing your inquired will be solved and you will be refunded but instead my bill keeps increasing I am really tired of them honestly if you looking for a cellphone contract don't get it from Vodacom
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Replies (1)Vodacom's replyOfficial
25 Aug 2021, 14:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Aug 2021, 14:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
