RM
Relebogile M

1 reviews | Active since Sept 2019

25 Aug 2021, 11:15

Cancellation

Vodacom is a bunch of ****** cancelled my contract last year since i cancelled it early had to pay a cancellation fee which they gave me the quote and I was supposed to fill in a form and send it back to to them I paid the fee and sent through the form its been over a year now and they decided to debit me for what reason I don"t know I have called them over 5 times all saying one thing your inquired will be solved and you will be refunded but instead my bill keeps increasing I am really tired of them honestly if you looking for a cellphone contract don't get it from Vodacom

0
Replies (1)
Vodacom
Vodacom's reply25 Aug 2021, 14:26
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team