canceling contract

I went to the nearest branch to cancel my late hubby contract,and to submit the proof of death certificate for the decease. I was told that my hubby contract is not in areas I can used the phone and prepaid that is available which was R 645 ...... I was so surprise yesterday the phone was blocked, I called customer care to found out why the phone has been blocked .I was told the owner is death so the have to write off the number , the asked them why the have to do that, bcz my hubby was using this number before he join the Vodacom contract .I was told that I must read the terms and conditions of contract.My hubby was in hospital for period of 3 months not using the phone and vodacom was doing debit order every months,but now he death, vodacom blocked the phone and forfeit prepaid for the money was paying every month.<br> <br> <br>