JI
Jeanne I
1 reviews | Active since May 2012
06 Dec 2022, 12:26
Canceled Fibre but still paying
I canceled my Vodacom Fibre on the 21st of Oct. They work with calendar notice so looked at my vodacom app and statement today and guess what surprise surprise they are going to deduct money again. *** can you get your **** together. My Fibre canceled why is it still on my statement. It's been switched off. I phoned Fibre and everything gets escalated but nothing gets done. I've been with vodacom for years and get treated like ****
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Replies (1)Vodacom's replyOfficial
06 Dec 2022, 14:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Dec 2022, 14:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
