NP
Nonzwaki P
1 reviews | Active since Nov 2017
12 Sept 2022, 08:14
Canceled contract still billed
I requested an early cancelation qoute in October 2021 for acc no. I***-3 and I settled the qoute immediately. My reason among others was because I had no work but to my surprise they keep billing me and have even blocked my number this is even after the original contract period has expired. Vodacom is a ****.
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Vodacom's replyOfficial
12 Sept 2022, 10:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Sept 2022, 10:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team