Canceled contract but still getting billed
<p>I canceled one of my Vodacom contracts 3 months ago. They then generated what they call a ghost number and then continued to bill me and and taking money from my bank account. This is after calls to the call Centre 3 visits to the shop I canceled the contract at and a visit to Vodacom world. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
The reported instance has been reviewed and addressed.
Kindly refer to our correspondence communication.
Best regards
Elroy
The reported instance has been reviewed and addressed.
Kindly refer to our correspondence communication.
Best regards
Elroy