AE
Andrew E

1 reviews | Active since Sept 2017

09 Jan 2018, 15:56

Canceled contract and still billing.

Cancelled contract and still billing. Laptop and router was picked up by courier, courier that was sent by vodacom but apparently they don't know about cancellation.

0
Replies (1)
Vodacom
Vodacom's reply09 Jan 2018, 16:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team