1 reviews | Active since Nov 2013
Canceled contract and left the country but still being billed.
I moved to London from South Africa 2 months ago and despite paying a cancellation fee and following the procedures required, Vodacom is still invoicing me. I have sent multiple emails to customer service and the cancellation email but keep getting mails saying my query is closed. I can’t call the cancellation number as I am no longer in SA. Is there no one who can help?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
