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SIBONGILE T
1 reviews | Active since Jul 2014
12 Nov 2019, 09:27
Canceled contract
I took a contract Sim card with vodacom and soon change my mind about it , I then called vodacom to cancel the consultant role me they've canceled my contract with them but they kept debiting my account 3 months after cancelation I'm sad because this will affect my credit rating because of them forcing this contract on me , whereas I canceled on time
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Replies (4)0
Replies (4)
Vodacom's replyOfficial
12 Nov 2019, 09:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Nov 2019, 09:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
25 Nov 2019, 13:32Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply25 Nov 2019, 13:32
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
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SIBONGILE T's updateReviewer Update
04 Feb 2020, 13:30Just as I thought this matter was resolved yesterday vodacom debited R1319 from my bank account I do not know for what since I have cancelled my contract with them for almost 6 months now , I am really getting tired of getting back and forth for my money , vidacom is literally ******** me !!
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SIBONGILE T's update04 Feb 2020, 13:30
Reviewer Update
Just as I thought this matter was resolved yesterday vodacom debited R1319 from my bank account I do not know for what since I have cancelled my contract with them for almost 6 months now , I am really getting tired of getting back and forth for my money , vidacom is literally ******** me !!
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SIBONGILE T's updateReviewer Update
08 Dec 2020, 15:54This is becoming very frustrating now I'm getting calls from some attorney saying I owe vodacom now I do not understand what's really going om
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SIBONGILE T's update08 Dec 2020, 15:54
Reviewer Update
This is becoming very frustrating now I'm getting calls from some attorney saying I owe vodacom now I do not understand what's really going om