EM
Ethon M
1 reviews | Active since Jul 2018
04 Jan 2021, 10:47
Canceled 2months ago, still being debited
I canceled my Vodacom month to month contract 2 months ago and I'm still being debited by Vodacom.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
04 Jan 2021, 12:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jan 2021, 12:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
EM
Ethon M's updateReviewer Update
09 Jan 2021, 12:02Hi Vodacom,
I have rep**** to your email you sent me a few days ago and I have not received any response.
Why don't you want to help me?
I have rep**** to your email you sent me a few days ago and I have not received any response.
Why don't you want to help me?
EM
Ethon M's update09 Jan 2021, 12:02
Reviewer Update
Hi Vodacom,
I have rep**** to your email you sent me a few days ago and I have not received any response.
Why don't you want to help me?
I have rep**** to your email you sent me a few days ago and I have not received any response.
Why don't you want to help me?
EM
Ethon M's updateReviewer Update
15 Jan 2021, 09:35Hi Vodacom,
I have proved you with the requested information but still no refund or response?
It's been more than 10days with no updates
Poor customer service
I have proved you with the requested information but still no refund or response?
It's been more than 10days with no updates
Poor customer service
EM
Ethon M's update15 Jan 2021, 09:35
Reviewer Update
Hi Vodacom,
I have proved you with the requested information but still no refund or response?
It's been more than 10days with no updates
Poor customer service
I have proved you with the requested information but still no refund or response?
It's been more than 10days with no updates
Poor customer service