Cancelattion never processed - Billed for nothing

Vodacom has the worst service EVER. I phoned Vodacom in March 2022 canceling one of my contracts. 2 Months down the line and i am still being billed for it.

When i phoned in again I was advised that a Vodacom agent by the name of Nontlantla never processed my cancellation request. I am now liable for paying for a contract I didn't use. This is very frustrating and highly unappreciated, Vodacom is the worst service provider. I don't recommend Vodacom at ALL.