MP
Masingoaneng P

1 reviews | Active since Jun 2022

20 Jun 2022, 12:40

Cancelations

I have been struggling since January 2022 with a number which I asked to be canceled and they upgraded the number. I have been to numerous Vodacom stores and the issue does not get resolved and I refuse to pay extra for a fault which was not mine. Can I get any assistance from Vodacom to reverse my upgrade and cancel the contract as I requested in January please. Number to cancel ***

0
Replies (1)
Vodacom
Vodacom's reply20 Jun 2022, 13:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team