CV
Chrisjan V
1 reviews | Active since Jun 2013
14 May 2021, 17:27
Cancelation sucks
Cancelation department does not contact you back. Does everything to keep you. And if you dare change your mind and want to stop the new thing. You can not.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
15 May 2021, 10:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 May 2021, 10:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 May 2021, 11:36Dear Chrisjan Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that a query was logged to reverse the upgrade and to cancel the contract.
Please allow the team to assist and to resolve. Regards Consumer Website Team
Please allow the team to assist and to resolve. Regards Consumer Website Team
Best regards,
Vodacom's reply17 May 2021, 11:36
Official
Dear Chrisjan Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that a query was logged to reverse the upgrade and to cancel the contract.
Please allow the team to assist and to resolve. Regards Consumer Website Team
Please allow the team to assist and to resolve. Regards Consumer Website Team
Best regards,