AK
Abdul K
1 reviews | Active since Jun 2018
19 Oct 2020, 12:58
Cancelation policy sucks
2x 20gb data only sim packages of 24 months: can't opt out without paying for entire 24 months even if you no longer have use of it. Vodacom has already installed fiber to my property. Where as leasing a property contract can be terminated with a months notice. Why ***** customers for unused data?
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Vodacom's replyOfficial
19 Oct 2020, 14:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Oct 2020, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team