kN
khasiefah N
1 reviews | Active since Aug 2014
02 May 2019, 17:27
cancelation overcharge
I just want to cancel please i dont want to pay extra R100 a month on top of R250 a month if i dont even get the airtime im supposed to get they keep sending me a bill with 250*20 months where they get that i dont know if you cancel a contract why would you pay for the airtime if you not going to recieve it and if you never did this is the worse SP ever
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
02 May 2019, 17:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 May 2019, 17:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,