AB
Adele B
1 reviews | Active since Dec 2021
29 Dec 2021, 05:48
Cancelation of wi-fi contract
I have been trying for close to 4 years to cancel my Vodacom wi-fi account. It cannot be done in writing, on via telephone. After numerous calls, all I have is a list of reference numbers and empty promises. I can't stop the dt order, as that would affect my cell phone contract as well.
I don't know what to do anymore!
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Vodacom's replyOfficial
29 Dec 2021, 07:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Dec 2021, 07:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team