TVDW
Tina Van Der Walt
1 reviews | Active since Feb 2021
17 Feb 2021, 21:10
Cancelation of contract
They are eager to assist and constantly worry you for new contracts and insurance, but when you want to cancel a contract you are given the run around. No agents available and suddenly the email address for cancelations are no longer working. Really bad.......
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Replies (1)
Vodacom's replyOfficial
18 Feb 2021, 07:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Feb 2021, 07:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team