JVDH
Jaco Van Den Heever
1 reviews | Active since Sept 2021
28 Sept 2021, 13:16
Cancelation of contract
Trying to cancel my contract now for two days on their Computer system ***. Receive sms for upgrade but not one for convermation of cancelation of contract. Three times. Tried facebook with less luck also a computer
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
28 Sept 2021, 14:29Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Sept 2021, 14:29
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
JVDH
Jaco Van Den Heever's updateReviewer Update
29 Sept 2021, 10:35Julle *** nommer geprobeer my geredirect na Customer service who direct me to account who after 8 min direct me to *** and i start it all over again. Werkloos geen inkomste bank rek word toegemaak kan nie ****rak sonder sim or device bekostig. Geen help van Vodacom
JVDH
Jaco Van Den Heever's update29 Sept 2021, 10:35
Reviewer Update
Julle *** nommer geprobeer my geredirect na Customer service who direct me to account who after 8 min direct me to *** and i start it all over again. Werkloos geen inkomste bank rek word toegemaak kan nie ****rak sonder sim or device bekostig. Geen help van Vodacom