Cancelation of a contract thats are days old

vodacom is the most demonizing company ever they prey on you when you are weak and they know you are desperate they renewed a contract if my father days before his death now they want us to pay them in order to keep my fathers number keeping our hurt hostage because they know we really want to keep his number and the people that works in the department heartless no empathy sympathy no nothing vodacom I need help and guidance they did it 6 years ago to kidnap my mom number now they want to do the same