Cancelation Notice Useless system!
Hi I am so disappointed. I am trying to find out when my contract expires... As I would like to cancel it when it does. Firstly 2 phone calls later.. 2 different expiry dates from 2 different agents! 20mins for them to tell me I need to phone again to give 30 days notice! This is crazy! Please will u accept 2 months notice for this cancelation! Or upgrade your system to allow for cancelation notice of more than 30 days!!!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
11 Jul 2019, 08:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jul 2019, 08:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team