SS
Siegfried S
1 reviews | Active since Dec 2022
08 Dec 2022, 09:48
Cancelation not done
I called Vodacom in November and cancelled my contract on ***. They never cancelled the contract as I requested and I will now stop my debit order as the consultant is liable for the fees now as they never did their job as requested.
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Vodacom's replyOfficial
08 Dec 2022, 10:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Dec 2022, 10:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team