1 reviews | Active since Dec 2010
Cancelation not actioned
I have 2 emails from Vodacom confirming that my contract will be terminated effective end July, when it ends . This was in April. Knowing their level of incompetence, I decide to send them a reminder email to confirm that i do not want the contract extended. Muneed Kolia, responds via email, that i will be billed again in August. Why since both myself and vodacom have agreed to end the contract. If the was usage , then why was it loaded? I am not going to pay for something I did not ask for. Vodacom has been reaping me off, every opportunity they get. I want nothing to do with vodacom and my contract cancelled, effective 25th of July as per our agreement and emails confirming this.
We do thank you for the posting.
The matter has been referred to a senior consultant.
Kind regards
Vodacom Consumer Website
Best regards,
We do thank you for the posting.
The matter has been referred to a senior consultant.
Kind regards
Vodacom Consumer Website
Best regards,
