MS
MINNIE S
1 reviews | Active since Apr 2021
16 Apr 2021, 12:56
Cancelation nightmane
I have been calling Vodacom for the past year to cancel my contract till date nothing has been cancelled. So disappointed in their service. Iv sent 30 emails and called in more than 10 times but I am still being billed. I was warned that Vodacom contracts are a nightmare to cancel that has proven to be true So disgusted!!!!!
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Replies (2)
Vodacom's replyOfficial
16 Apr 2021, 14:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Apr 2021, 14:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
16 Apr 2021, 14:38Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised, our records indicate that you have spoken to the Retentions Division and cancelation processed.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply16 Apr 2021, 14:38
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised, our records indicate that you have spoken to the Retentions Division and cancelation processed.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,