1 reviews | Active since Dec 2016
Cancelation fees
So i requested to cancel my contract with Vodacom and then recieved the cancelation fees, now my contract is purely data only, and is R169pm (no device) and i have about 12 months left, i thought since its data only ill probably pay R400 or so, but they are asking for R1900????? If i were to keep the contract i would end up paying R2000. Is this fair? I mean in my mind i dont owe Vodacom anything, i have no device, no insurance and ive been with them for years. How can they be so ruthless, this is how hatred for a company is formed
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
