1 reviews | Active since Mar 2016

26 Jul 2016, 08:43

Cancelation Fee

<p>I got an iPhone 6 with Vodacom last year but within three months I was having software problems and they were going to charge me R5000 to get the phone fixed due to a small dent on the side of my phone. I have struggled to get this phone fixed but no luck. Now they are going to charge me almost R4000 to just cancel my contract which makes no sense to me. Am I the only whos had this kind of experience.</p>

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Replies (1)
Vodacom
Vodacom's reply26 Jul 2016, 11:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,