Cancelation

My review is on a complaint that i made two weeks prior. After my first complaint vodacom had someone call me to adress my complaint but nothing came from it.So all I'm asking is for vodacom to cancel my prepaid fibre account so i can get another isp who can give me what i need.YOU CAN'T GET THROUGH TO THEIR FIBRE CANCELATION DEP. AND THE FIBRE CALL CENTRE CANT HELP YOU EITHER. SO PLEASE GET THE RIGHT PERSON TO CALL ME SO I CAN CANCEL MY ACCOUNT