DB
Danie B
1 reviews | Active since May 2023
02 May 2023, 14:58
Cancelation
I had ***** on my account which they needed to cancel the contract which they stated was canceled only to find that they upgraded my number *****ulently. The upgrade was reverse but they never canceled my contract on ***. I keep getting bills now after they said the contract was canceled on 3 March 2023. I spoke to Deminie regarding the cancelation. Can anyone please cancel my contract as I don't use this number?
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Vodacom's replyOfficial
03 May 2023, 07:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 May 2023, 07:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team