ZSM
Z'Nelly Simelane Mkhwanazi
1 reviews | Active since Aug 2019
22 Nov 2023, 16:47
Cancelation
I've been trying to get through to the cancelations department and the system keeps saying my I.D number is incorrect .when i do get through I'm being moved from department to department with zero assistance. i need to cancel please asap
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Vodacom's replyOfficial
23 Nov 2023, 07:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Nov 2023, 07:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team