1 reviews | Active since Jun 2017

21 Jul 2022, 14:35

Cancel Vodacom Contract

I have a data contract expiring in 2 months and I'm trying my best to give notification to cancel.

I've called multiple stores - but they don't even answer . I've tried emailing - but no reply to that I even tried walking to a branch - but they need to call the call centre

I don't have time to sit on the phone for 30 minutes - with tears in my eyes, how do I give notification to cancel ?

0
Replies (1)
Vodacom
Vodacom's reply22 Jul 2022, 09:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team